How We Do Time Off

What is "Paid Time Off?"

If you've never worked on a team that uses "Paid Time Off" (or PTO, for short), here's how it works.

Instead of offering a certain number of "Sick Days" and a certain number of "Vacation Days," PTO simplifies the system by lumping all of that time off together into a single bucket.

Team members who work really hard to stay well especially love this system, since they don't feel penalized with having less time off than people who are often out sick.

Important Note: We are not islands. Each of us rely on one another to win, so when possible, please request your time off within a timeframe that gives everyone the opportunity to plan around your absence, and always have a plan to ensure your daily responsibilities are covered.

PTO Allowance

The amount of PTO you receive is calculated based on the Work Schedule you are currently on:

Screen Shot 2019-01-23 at 12.18.37 PM.jpg

Using PTO Wisely

Like most of our systems, PTO runs on the principle of "Personal Responsibility." In other words, you need to be sure not to burn up all of your PTO too long before it renews.

For example, let's say it's 4 months until your time renews, and you're considering taking a vacation that will use the remainder of your time. This wouldn't be a wise move, because it's unlike that you'll go a full 4 months without some sort of illness or desire for a mental health day.

If you happen to have 1 or 2 days left over as your renewal approaches, you can certainly take those days off before your time renews.

Unused Time Off

Study after study has shown that team members who do not carve out time in their normal lives to disconnect from their career are at a higher risk for:

  • Personal burn out

  • Marital and family problems

  • Professional dissatisfaction

As a leadership team, we certainly can't make you unplug for extended moments during the year; but since we want the best for you, we have intentionally created a system where decisions which are likely to harm you are not disguised as a reward.

That's why we do not pay or roll over unused time off. Please use your time off to disconnect, and come back refreshed.

Emergency PTO

One of our newest benefits is what we call, "Emergency PTO."  Originally, this time was intended to help new moms have a couple extra days to deal with the unexpected illnesses that happen with newborns. However, the Leadership Team decided to extend the benefit to all team members. 

Here's how it works. Your normal PTO is to be used for when you are personally taking time out of the office for vacation days or sick days. Emergency PTO can be used for paid time off during life's unexpected emergencies, such as:

  • Critically ill, hospitalized child

  • Car accidents you are involved in

  • Death in the family

Each instance of Emergency PTO will be up to your team leader to understand and approve.

How Do I Request Time Off?

Since switching to Gusto, requesting time off couldn’t be easier:

  • Log into your Gusto account

  • Click on “Time Off” in the sidebar

  • Click “View Policy” on your PTO plan

  • Click “Request Time Off”

Easy as that! As a reminder, you are expected input your time off as soon as you know you would like to take it. For sick days, your time off should be put in within 24 hours of your return to work.


When Does PTO Renew?

Your time renews on your work anniversary date.

What about snow days?

Snow days are evaluated on a case-by-case basis. If at all possible, the office is open—especially the surgical side of the practice. People plan their surgeries for months, and we need to stay on schedule whenever possible.

What about situations that aren't truly emergencies, but I still can't get in to work?

This would be a great situation to where you could use some of your PTO.

Can I take unpaid time off?

We have an extraordinarily generous time off policy, and we believe that Work is Family. When you take unpaid time off, your team and the business will almost always suffer because of it. That's why unpaid time off will almost never be approved.

Can I roll over unused PTO?

Nope! See the section above on "Unused Time Off."